IDP Education and its language school, ACE, support frontline efforts against COVID-19


Since the start of the COVID-19 pandemic over a year ago, IDP Education (Cambodia) and its English school, the Australian Center for Education (ACE), have been at the forefront of efforts to ensure the safety and well-being of all staff, teachers, students, their families and the wider community across Cambodia.

ACE’s six campuses have strictly enforced government and WHO standard operating procedures (SOPs) from the start, on social distancing and hygiene, temperature controls, distribution of hand sanitizers and face masks, deep cleansing regimes, contact tracing and working from home. This process was supported and guided directly by visits and inspections by the Minister of Education himself, HE Dr Hang Chuon Naron, health experts from the Ministry of Health and representatives from WHO and the Australian Embassy last year.

As the recent community outbreak continues to see a high number of COVID-19 cases on a daily basis, and despite the city’s current lockdown this week, more than 90% of ACE staff and teachers have received their second injection of COVID-19, quickly organized by the royal government. and ministries of health and education, and provided free of charge to local and expatriate employees. According to the United Nations, Cambodia is one of the few countries to prioritize the vaccination of teachers.

Many teachers shared their positive vaccination experiences on social media (“It didn’t hurt!”), To motivate followers to get vaccinated, minimize the spread of infection and protect their families and friends. . At the request of government vaccination teams, ACE made available a large outdoor shaded parking lot on the ground floor of one of its campuses in Phnom Penh (Chak Angre campus) to serve as an additional vaccination center to speed up distributing shots and boosters to the local community during the city’s current period of lockdown. ACE also provided clean water, lunch boxes and drinks to vaccination teams at three other centers managed by the Ministry of Education.

Brig. General Yung Khemera, in charge of the vaccination center, expressed his gratitude to ACE for the vaccination space and support provided, citing that the location, the large shaded and outdoor space was just perfect for this. effect.

Last week, the Facebook initiative ‘ACE Khmer New Year: Stay Home, Stay Safe’ organized to encourage social distancing and to keep people at home during the New Year holidays, drew more than 500,000 viewers during the holiday period, with cooking lessons, dance coaching, English lessons, taekwondo coaching and meditation sessions by international experts and some of the leading Cambodian experts.

Australian Ambassador to Cambodia HE Pablo Kang supported the initiative in a pre-recorded video saying: and cultural awareness of the public during this unprecedented time. In his New Year’s speech, he then acknowledged the work of the authorities in the fight against the pandemic. “I wish to recognize the efforts of Cambodia’s frontline health workers, hospitals, government, businesses and civil society representatives to fight the virus, and all Cambodian citizens who are making sacrifices, in accordance with government guidelines, to help control the spread of COVID. “

HE Dr Phoeurng Sackona, Minister of Culture and Fine Arts, HE Dr Ing Kantha Phavi, Minister of Status of Women, and HE Chea Serey, Managing Director of the National Bank of Cambodia, all greeted the “Khmer New Year: stay home, stay safe ‘and sent video messages to initiate and encourage participation in the program. “I would like to congratulate and support ACE for organizing the Skills & Entertainment program, which demonstrates that learning can still take place despite the current difficult situation,” commented Dr Phoeurng Sackona. Dr Ing Kantha Phavi was keen to stress the public’s strict adherence to the government’s 3 Do’s and Don’ts while staying at home, and take the opportunity to participate in the virtual New Years program. Khmer from ACE.

Like all organizations around the world, ACE has been greatly affected by the pandemic. However, all classes, student placement services, enrollment, enrollment and payment facilities have been moved seamlessly online, mitigating the fallout from the infection and the latest challenges of lockdowns and red zones. Dedicated telephone support teams are in place to provide advice and technical assistance to online students.

Staff have become experts in moving quickly to digital delivery, leveraging the world’s leading education platforms and learning management systems (LMS) to make student learning better than ever. 300 ACE teachers now deliver strong, quality English lessons from the security of their homes, supported around the clock by a team of IT specialists and online customer service managers, to make the learning journey too simple and efficient as possible and ensure that no ACE student is left behind in his studies.

Mao Sreng, Country Director of ACE and IDP Cambodia, praised the teamwork and shared commitment of staff and stakeholders, in maintaining uninterrupted services with over 50 000 students over the past 12 months and with health and safety still the number one consideration.

“I am proud of how our teams in Cambodia have worked tirelessly to make e-learning online work on such a large scale. By switching instantly with confidence from F2F courses to blended courses to online courses, the team has created lasting interdepartmental cooperation networks within our organization. The work and agility demonstrated is phenomenal, to ensure the highest standards of education and safety for our students, teachers and employees, ”said Andrew Barkla, CEO of IDP Education, a global leader in educational services. international education and student placement.

According to ACE Director Ashley Irving, ACE continues to provide regular scholarships to families in financial difficulty. As of March 2020, ACE (in conjunction with the Ministry of Education) has awarded 2,000 full scholarships to learners across the country through its digital scholarship program, as well as another 3,000 partial scholarships through its digital scholarship programs. CSR.

During the current lockdowns, ACE continues to offer a wide range of market-leading products and English language programs, including General English, IELTS Preparation, ACE Diploma Academic and Professional Courses, and the personalized training for organizations such as governments, embassies and NGOs. More than three decades since its inception by IDP in 1992, ACE has consistently maintained its international standards (named one of the world’s best language teachers at the London PIEoneer Awards in 2018; HR Asia Best Companies to Work for 2020), and continues to guarantee highly qualified teachers. provide world class services.

For more information on ACE’s online courses: acecambodia.org


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